Questions & Answers

• What is your customer satisfication policy? I can provide you with a contract to look over..

• What are your standard payment terms? Cash or Check.

• What makes you different from other commercial photographers? Why should someone hire you? I'm more personal. And because I've never had an unhappy Bride..

• How many months in advance do I need to reserve your services for my wedding date? at least nine months usually. But if the date is available, good for you :).

• Who exactly will be taking pictures at my wedding? Do you use subcontractors? I will. No..

• What are your standard payment terms? How much is the deposit? The deposit is 50 percent, due at the delivery of the contract. The remainder is due before the wedding, no later than a week before. .

• What is your event cancellation policy? I can provide you with a contract to look over..

• What is your customer satisfication cancellation policy? I can provide you with a contract to look over..

• What is included in your basic wedding packages? Its all listed on my website. www.memoriesathandphotography.com.

• Can guests view and order shots on-line? How soon will the photos be put on-line? At this time, no, however, I'm working on that right now. So by the time you read this, it may be up and running..

• Will you be taking digital photographs? Is there an extra charge for this service? All my photography is done digital..

• What new ideas have you implemented in the last couple years? Are you current with latest trends? Coffee Table Books, and flush mount books are awesome!!!! These are additional to each pkg..

• What kind of equipment will you bring with you? Do you bring backup equipment? lighting? I do bring a backup camera. Besides that, its me and my camera. I can bring extra umbrellas for party shots, but usually this isn't needed. I try to take all the large shots outside usually..

• Can I keep the negatives? the proofs? Is there an extra charge for this service? How much? If you decide to go with a proof book, yes, you get to keep all the proofs. If you decide to purchase a CD with a release, then, you have right to all the photos. .

• Do you bring an assistant to the wedding to help coordinate portraits? Not usually..

• Can we request both that both color and black & white photography be used at the wedding? Yes. Always.

• How far are you willing to travel? Is there a travel charge? Anywhere that takes more than 45 minutes, theres a travel charge. If its two or more hours, there could be a lodging charge also..

• How would you describe your photographic style? What does this mean? I'm a little traditional, with a dash of romantic, and mostly photojournalistic. I like to cover as much as possible. So I do get the traditional family photos, throughout the wedding I'll get multiply photos of the ceremony, in a photojournalistic style. Then theres shots that are "romantic" of the bride and groom, and just bride. So, all around, you get a combination of 3 styles of photography..

• How many pictures do you take? Can I provide a list of posed photos for you to take? On an average wedding day, I will take anywhere from 500 - 800 shots. From those, I pick out the absolute best, depending on the number you have ordered. When we meet, I actually have a list of shots, where you can fill in additional ones, and also names, so that you don't have to worry about anything on that special day..

• How many weddings have you photographed? 20+.

• How quickly will I receive my prints? You will recieve your prints, or cd within a month. If you order a book, that will take longer..

• What makes you different from other local photographers? Why should someone hire you? I'm much more personal. I like to get to know the couple before their special date. I also work with the client on what they want. If you would rather have a cd that an album, I can do that. If you want to upgrade to a coffee table book, I can do that to. You just have to let me know what you want, and then I'll put the perfect package together for you. .

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